Refund & Cancellation Policy

Last updated: October 28, 2026

This policy explains how refunds and cancellations work for services and products sold by Tessivar Inc., a Florida corporation. All prices are in US dollars (USD).

Services

• Before work begins. You may cancel an agreed engagement before work starts for a full refund of any amount paid, unless your proposal states otherwise.
• After work begins. You may cancel at any time by email. You pay for work completed up to the cancellation date, as set out in your proposal. Any prepaid amount for work not yet performed is refunded.
• Deposits. Where a proposal requires a deposit to reserve time, the proposal states whether and when it is refundable.
• If we cannot deliver. If we cancel or cannot deliver an agreed engagement, we refund amounts paid for undelivered work.

Digital products

• Because digital products are delivered immediately, sales are final once the product has been downloaded or accessed.
• If a file is defective, does not match its description, or you were charged twice, contact us within 14 days of purchase and we will fix the problem or refund you.

How to request a refund or cancellation

Email hello@tessivar.com with your name, the purchase or engagement, and the date. We respond within five business days. Approved refunds are returned to the original payment method.